Productivity Suffers Without a Cohesive IT Plan

There are right ways and wrong ways to do many things, and managing IT is no exception. Many businesses, especially small ones, are left susceptible to issues and vulnerabilities in their network. What’s worse, these are often networks that are supported by an IT “expert.”

Whether it’s due to budget constraints, a lack of workable time, or any other reason, companies frequently settle for substandard solutions when it comes to making changes to their IT. Oftentimes, they’ll try to bury their issues underneath a relatively updated infrastructure without doing anything to resolve the underlying problem. Either that, or they decide that they can fix the problem themselves, piecing together an unstable solution that almost works.

Observing this has only made us at JDL Group more dedicated to providing a real solution for businesses that resort to these DIY implementations.

Many business, most often small ones, have a few things in common. First, they all experience similar issues with their IT, and secondly, they are usually ill-prepared to deal with the repercussions of these issues. Furthermore, these businesses will frequently neglect their need for standard operating procedures for their employees to follow.

This only opens the business up to greater issues as the employees will resort to processes that they’re personally comfortable with to complete their responsibilities. In the end, the workforce is left in the uncomfortable position of desperately needing change, with the unwillingness to make any changes.

As a result, the already tricky business of running an SMB is only made more difficult. When issues persistently prevent your technology from serving its intended purpose, your employees will be rendered incapable of meeting their responsibilities by a situation that is out of their control.

Contact Us

JDL Group can help put control back into your hands with our variety of IT solutions. From our proactive monitoring and maintenance practices to our ability to block many distractions, we can apply a consistent solution to your entire network, unifying your IT so it will better serve your needs. Call us at (844) 493-0015 for more information.

There are right ways and wrong ways to do many things, and managing IT is no exception. Many businesses, especially small ones, are left susceptible to issues and vulnerabilities in their network. What’s worse, these are often networks that are supported by an IT “expert.”

Whether it’s due to budget constraints, a lack of workable time, or any other reason, companies frequently settle for substandard solutions when it comes to making changes to their IT. Oftentimes, they’ll try to bury their issues underneath a relatively updated infrastructure without doing anything to resolve the underlying problem. Either that, or they decide that they can fix the problem themselves, piecing together an unstable solution that almost works.

Observing this has only made us at JDL Group more dedicated to providing a real solution for businesses that resort to these DIY implementations.

Many business, most often small ones, have a few things in common. First, they all experience similar issues with their IT, and secondly, they are usually ill-prepared to deal with the repercussions of these issues. Furthermore, these businesses will frequently neglect their need for standard operating procedures for their employees to follow.

This only opens the business up to greater issues as the employees will resort to processes that they’re personally comfortable with to complete their responsibilities. In the end, the workforce is left in the uncomfortable position of desperately needing change, with the unwillingness to make any changes.

As a result, the already tricky business of running an SMB is only made more difficult. When issues persistently prevent your technology from serving its intended purpose, your employees will be rendered incapable of meeting their responsibilities by a situation that is out of their control.

Contact Us

JDL Group can help put control back into your hands with our variety of IT solutions. From our proactive monitoring and maintenance practices to our ability to block many distractions, we can apply a consistent solution to your entire network, unifying your IT so it will better serve your needs. Call us at (844) 493-0015 for more information.

Here’s a Cost-Effective Alternative to Onboarding Additional IT Staff

An internal IT department serves two primary purposes for businesses. The first is to keep an eye on your technology problems and resolve them. The second is to plan for the future and implement new strategies that will help your organization function more effectively. The problem for the average small business is that their IT department often doesn’t have the luxury of performing both of these tasks.

The root of the problem is that most IT departments are too busy dealing with technology support issues and requests from employees to innovate. Eventually, this lack of innovation could cost your business money.

Do You Know What You’re Paying Your IT Department For?

By definition, your IT department is supposed to plan methods for your business to improve its infrastructure through any means necessary. On the side, they are supposed to help your organization by providing technical support for your assets. By adhering to this model, your IT department should be able to find ways to improve your technology infrastructure, while providing technical assistance for those who need it. The problem is that, as technology becomes more complicated, the help demanded by employees increases.

While it might seem ideal to approach IT support with an internal IT department, it rarely works out. IT departments just don’t have as much time as they need to really work toward improving anything. Often times, these issues are either recurring or resolved simply by rebooting the system, which is a waste of your IT department’s time.

Is Your IT Department Taking Your Company Nowhere?

While your IT department struggles to keep up, your team will naturally need to make forward progress. However, when all they do is respond to problems without making progress in order to prevent them, it’s easy to overlook the fact that many of these problems can be prevented in the future with a little innovation in the present. Plus, when routine maintenance is foregone for the sake of solving short-term problems, you’ll lose out in the long-term due to decreased performance and security issues.

As you can see (perhaps even from your own experience), an in-house IT department is often more distracted by problems that aren’t even theirs to resolve, which pulls them away from work that could make your business better. As a result, many organizations seek to outsource the IT work of their IT department’s in order to make up lost time. This can include innovation, but more often than not, you’ll find that outsourcing routine IT tasks and technology support to be helpful to your company’s overall goals.

After all, your technicians were hired to innovate, so why not give them the opportunity to do so?

Contact Us

To learn more about outsourced IT, reach out to JDL Group. We can provide a help desk, network audits, and so many more valuable IT services that will help your organization improve efficiency. Call us today at (844) 493-0015.

An internal IT department serves two primary purposes for businesses. The first is to keep an eye on your technology problems and resolve them. The second is to plan for the future and implement new strategies that will help your organization function more effectively. The problem for the average small business is that their IT department often doesn’t have the luxury of performing both of these tasks.

The root of the problem is that most IT departments are too busy dealing with technology support issues and requests from employees to innovate. Eventually, this lack of innovation could cost your business money.

Do You Know What You’re Paying Your IT Department For?

By definition, your IT department is supposed to plan methods for your business to improve its infrastructure through any means necessary. On the side, they are supposed to help your organization by providing technical support for your assets. By adhering to this model, your IT department should be able to find ways to improve your technology infrastructure, while providing technical assistance for those who need it. The problem is that, as technology becomes more complicated, the help demanded by employees increases.

While it might seem ideal to approach IT support with an internal IT department, it rarely works out. IT departments just don’t have as much time as they need to really work toward improving anything. Often times, these issues are either recurring or resolved simply by rebooting the system, which is a waste of your IT department’s time.

Is Your IT Department Taking Your Company Nowhere?

While your IT department struggles to keep up, your team will naturally need to make forward progress. However, when all they do is respond to problems without making progress in order to prevent them, it’s easy to overlook the fact that many of these problems can be prevented in the future with a little innovation in the present. Plus, when routine maintenance is foregone for the sake of solving short-term problems, you’ll lose out in the long-term due to decreased performance and security issues.

As you can see (perhaps even from your own experience), an in-house IT department is often more distracted by problems that aren’t even theirs to resolve, which pulls them away from work that could make your business better. As a result, many organizations seek to outsource the IT work of their IT department’s in order to make up lost time. This can include innovation, but more often than not, you’ll find that outsourcing routine IT tasks and technology support to be helpful to your company’s overall goals.

After all, your technicians were hired to innovate, so why not give them the opportunity to do so?

Contact Us

To learn more about outsourced IT, reach out to JDL Group. We can provide a help desk, network audits, and so many more valuable IT services that will help your organization improve efficiency. Call us today at (844) 493-0015.

Worried About Identity Theft at Work? Follow These Tips for Peace of Mind

The Bureau of Justice estimated that five percent of the entire U.S. population were victimized by identity thieves, a total of 11.7 million people. While the methods of collecting the data that identity thieves need to commit their crime vary from dumpster diving for carelessly discarded documents, to email phishing scams, there is a particular target that can easily supply them with the data they will need: the workplace.

While many businesses must collect a lot of personal data from their clients for billing purposes, their employees are also made vulnerable if some of that data was to be absconded with. After all, in order to properly pay an employee for their work, an employer will need a lot of their personally identifiable information on record. As a result, a workplace becomes a high-value target for someone seeking the data necessary to complete fraudulent actions in someone else’s name and becomes the responsibility of the entire business to safeguard that data, for the sake of their employees and their clients.

To that end, every employee should be educated in the best practices for protecting a company’s trove of sensitive information, and policies need to be implemented and enforced to ensure that these best practices are followed. To get you started with securing your office, make sure these four best practices are followed by everyone associated with your company.

Don’t Leave Workstations Unattended

Computers need to be locked and only accessible by its user’s password. Otherwise, anyone (be it a less-than-trustworthy employee or someone off the street stumbling across an opportunity) could access that workstation and any company documents available to that employee.

Go Paperless

Identity thieves love paper trails. Whether it be copies of sensitive files that make their way to the trash, or even documents that get left lying around the office, the fact of the matter is that having paper copies of sensitive information only increases the risk that this information will get stolen. Going paperless is a way to minimize this risk entirely.

Train Employees to Know What Email Scams Looks Like

Scams targeting email inboxes are some of the top ways that identities are compromised. Therefore, in addition to having a good spam blocking solution in place, you’re going to want to make sure that every worker knows what an email scam looks like so they won’t fall for one. You may know how to spot an obvious email scam, like an unsolicited email requesting sensitive information, but how sure are you that your staff knows what a scam looks like as well?

Implement Enterprise-Level Security Solutions

Without proactive solutions in place to protect your company’s sensitive data, it could easily fall into the wrong hands if a hacker breached your network. Every business needs to have security tools in place like antivirus, firewalls, spam-blocking, and content filtering. Thankfully, a solution like a Unified Threat Management tool offers businesses an easy way to get this kind of comprehensive protection in one easy-to-implement package!

Of course, there are many other steps to take to prevent your workplace from becoming an identity thief’s jackpot. JDL Group can help advise you on the other steps your business needs to take in order to keep the identities it deals with properly protected.

Contact Us

Call us today at 1-(844)-493-0015 for more information on the steps you need to take to prevent identity theft.

The Bureau of Justice estimated that five percent of the entire U.S. population were victimized by identity thieves, a total of 11.7 million people. While the methods of collecting the data that identity thieves need to commit their crime vary from dumpster diving for carelessly discarded documents, to email phishing scams, there is a particular target that can easily supply them with the data they will need: the workplace.

While many businesses must collect a lot of personal data from their clients for billing purposes, their employees are also made vulnerable if some of that data was to be absconded with. After all, in order to properly pay an employee for their work, an employer will need a lot of their personally identifiable information on record. As a result, a workplace becomes a high-value target for someone seeking the data necessary to complete fraudulent actions in someone else’s name and becomes the responsibility of the entire business to safeguard that data, for the sake of their employees and their clients.

To that end, every employee should be educated in the best practices for protecting a company’s trove of sensitive information, and policies need to be implemented and enforced to ensure that these best practices are followed. To get you started with securing your office, make sure these four best practices are followed by everyone associated with your company.

Don’t Leave Workstations Unattended

Computers need to be locked and only accessible by its user’s password. Otherwise, anyone (be it a less-than-trustworthy employee or someone off the street stumbling across an opportunity) could access that workstation and any company documents available to that employee.

Go Paperless

Identity thieves love paper trails. Whether it be copies of sensitive files that make their way to the trash, or even documents that get left lying around the office, the fact of the matter is that having paper copies of sensitive information only increases the risk that this information will get stolen. Going paperless is a way to minimize this risk entirely.

Train Employees to Know What Email Scams Looks Like

Scams targeting email inboxes are some of the top ways that identities are compromised. Therefore, in addition to having a good spam blocking solution in place, you’re going to want to make sure that every worker knows what an email scam looks like so they won’t fall for one. You may know how to spot an obvious email scam, like an unsolicited email requesting sensitive information, but how sure are you that your staff knows what a scam looks like as well?

Implement Enterprise-Level Security Solutions

Without proactive solutions in place to protect your company’s sensitive data, it could easily fall into the wrong hands if a hacker breached your network. Every business needs to have security tools in place like antivirus, firewalls, spam-blocking, and content filtering. Thankfully, a solution like a Unified Threat Management tool offers businesses an easy way to get this kind of comprehensive protection in one easy-to-implement package!

Of course, there are many other steps to take to prevent your workplace from becoming an identity thief’s jackpot. JDL Group can help advise you on the other steps your business needs to take in order to keep the identities it deals with properly protected.

Contact Us

Call us today at 1-(844)-493-0015 for more information on the steps you need to take to prevent identity theft.

Let the 80/20 Rule Be Your Guide for IT Security

IT security is something that businesses of all shapes, sizes, and varieties have to be concerned about. You’ll be faced with the question of whether you have adequate security practices on a daily basis. For help with understanding why the smallest vulnerabilities often result in the most data loss, look no further than the 80/20 rule.

This rule, often called the Pareto Principle, is defined as such by Investopedia: “[the Pareto Principle] specifies an unequal relationship between inputs and outputs. The principle states that 20 percent of the invested input is responsible for 80 percent of the results obtained. Put another way, 80 percent of consequences stem from 20 percent of the causes.”

In other words, the Pareto Principle is a strategy that attempts to explain how you should delegate your organization’s security resources in order to maximize the security you get. In this case, you are using your assets to protect your network from online threats. However, you might realize that even if you search and search for network vulnerabilities, you won’t find all of them. There are simply too many threats out there to identify. Instead, you use the Pareto Principle to identify where you can do the most good for your organization’s network security.

This principle can also work in reverse; only 20 percent of the vulnerabilities on the Internet lead to 80 percent of the data loss. When you think about it, this makes sense. How often do you hear about major data breaches in which multiple vulnerabilities were exploited? Instead, it’s usually just one major hack that led to many compromised accounts.

Yet, the biggest part of effectively using the 80/20 rule is determining what your priorities should be, and which threats are the most dangerous. After all, if everything is a priority, then nothing can get done. This results in all-around subpar security that leaves large threats unchecked.

A penetration test can help JDL Group to find where your organization’s most important security flaws lie. We can locate and resolve your most critical security flaws through a process called Remote Monitoring and Management (RMM), which allows us to connect to your office’s technology solutions and issue the required patches and security updates without an on-site visit. In fact, most situations will only call for remote access, so you can save both time and money with an RMM tool.

In fact, there’s one solution that is capable of protecting the majority of your network without much effort at all. It’s called a Unified Threat Management solution, and it includes all of the major components of network security in one convenient package. With an enterprise-level firewall, antivirus, spam blocker, and content filter, you can know with certainty that one solution covers the majority of the challenges presented by network security.

With JDL Group’s managed IT services, you’re creating many opportunities for enhanced network security, improved network performance, and optimized operations.

Contact Us

To learn more about how we make technology work for you, reach out to us at 1-(844) 493-0015.

IT security is something that businesses of all shapes, sizes, and varieties have to be concerned about. You’ll be faced with the question of whether you have adequate security practices on a daily basis. For help with understanding why the smallest vulnerabilities often result in the most data loss, look no further than the 80/20 rule.

This rule, often called the Pareto Principle, is defined as such by Investopedia: “[the Pareto Principle] specifies an unequal relationship between inputs and outputs. The principle states that 20 percent of the invested input is responsible for 80 percent of the results obtained. Put another way, 80 percent of consequences stem from 20 percent of the causes.”

In other words, the Pareto Principle is a strategy that attempts to explain how you should delegate your organization’s security resources in order to maximize the security you get. In this case, you are using your assets to protect your network from online threats. However, you might realize that even if you search and search for network vulnerabilities, you won’t find all of them. There are simply too many threats out there to identify. Instead, you use the Pareto Principle to identify where you can do the most good for your organization’s network security.

This principle can also work in reverse; only 20 percent of the vulnerabilities on the Internet lead to 80 percent of the data loss. When you think about it, this makes sense. How often do you hear about major data breaches in which multiple vulnerabilities were exploited? Instead, it’s usually just one major hack that led to many compromised accounts.

Yet, the biggest part of effectively using the 80/20 rule is determining what your priorities should be, and which threats are the most dangerous. After all, if everything is a priority, then nothing can get done. This results in all-around subpar security that leaves large threats unchecked.

A penetration test can help JDL Group to find where your organization’s most important security flaws lie. We can locate and resolve your most critical security flaws through a process called Remote Monitoring and Management (RMM), which allows us to connect to your office’s technology solutions and issue the required patches and security updates without an on-site visit. In fact, most situations will only call for remote access, so you can save both time and money with an RMM tool.

In fact, there’s one solution that is capable of protecting the majority of your network without much effort at all. It’s called a Unified Threat Management solution, and it includes all of the major components of network security in one convenient package. With an enterprise-level firewall, antivirus, spam blocker, and content filter, you can know with certainty that one solution covers the majority of the challenges presented by network security.

With JDL Group’s managed IT services, you’re creating many opportunities for enhanced network security, improved network performance, and optimized operations.

Contact Us

To learn more about how we make technology work for you, reach out to us at 1-(844) 493-0015.

Maximize Workflow By Rethinking Your Office Layout

Of all the potential causes for a deficit within the office environment, the physical office itself isn’t likely to first come to mind. Even so, the value of establishing certain practical design and organization strategies have shown to improve employee morale, collaboration, and productivity. While these solutions may not be for every office, if your company is experiencing hindrances in productivity, these tactics may be beneficial implementations to incorporate within your business.

Keep it Clear

Are the desks in your office cluttered with papers, equipment, and other items that are keeping employees from completing their work? If so, it may be time to distribute more storage solutions to encourage your employees to keep their desk clear and relatively distraction free. Otherwise, you could institute the many solutions available to help your business go paperless. Document management solutions can allow many employees to access, edit, and collaborate on the same document without the expense and mess of multiple paper copies.

If office clutter is caused more by the equipment your employees use, there are a variety of solutions that can assist in reducing the amount of real estate this equipment takes up. Office telephony is clunky and expensive and may easily be replaced by a space- and cost-efficient, hosted VoIP solution. As far as wires are concerned, if not properly managed, they can quickly become a distracting waste of space. Fortunately, there is a trend in manufacturing to assist in managing and concealing wires at the workstation. If data storage, whether it’s incorporated into each employee’s workstation or housed in a large on-premises drive, is creating a space deficit, a cloud solution can reduce the amount of in-house storage needed to maintain operations.

Provide Spaces to Collaborate

If your business needs to keep its lines clear to contact clients, limiting the availability of VoIP communication, or if a face-to-face conversation is simply the more effective option when it comes to collaborating on a project, it is best to have a space dedicated to communal work. This can be as simple as a large table set aside for groups to utilize, or as complex as mobile workstations and adjustable equipment. A highly effective approach to encouraging positive, organized group work is a concept known as a war room.

A war room is simply a dedicated space designed to engage the spatial memory of those using it. By putting a certain piece of information in a certain space, it becomes easier to remember. By filling a room with whiteboards (or even rolling whiteboards) and movable furniture, you create the ideal space for a group to meet and create a plan that can be referenced and adjusted as needed.

Prepare for the Worst

If disaster struck your office, be it fire, flood, or failure of some essential equipment, would you still have a way to safely access your data in order to continue your operations? These circumstances, along with any others that would qualify as a disaster, are why one of your most important office setup considerations should be completely removed from the office. To fully protect your data, the most advisable course of action is to use an off-premises, isolated backup solution that can restore your data, should it ever be lost.

Contact Us

While many considerations are totally yours to act upon when setting up a workspace, JDL Group can provide the expertise to be sure any of your technical systems will meet the very high standards you need them to reach. Give us a call at 1-(844) 493-0015 for help with any of your technology needs.

Of all the potential causes for a deficit within the office environment, the physical office itself isn’t likely to first come to mind. Even so, the value of establishing certain practical design and organization strategies have shown to improve employee morale, collaboration, and productivity. While these solutions may not be for every office, if your company is experiencing hindrances in productivity, these tactics may be beneficial implementations to incorporate within your business.

Keep it Clear

Are the desks in your office cluttered with papers, equipment, and other items that are keeping employees from completing their work? If so, it may be time to distribute more storage solutions to encourage your employees to keep their desk clear and relatively distraction free. Otherwise, you could institute the many solutions available to help your business go paperless. Document management solutions can allow many employees to access, edit, and collaborate on the same document without the expense and mess of multiple paper copies.

If office clutter is caused more by the equipment your employees use, there are a variety of solutions that can assist in reducing the amount of real estate this equipment takes up. Office telephony is clunky and expensive and may easily be replaced by a space- and cost-efficient, hosted VoIP solution. As far as wires are concerned, if not properly managed, they can quickly become a distracting waste of space. Fortunately, there is a trend in manufacturing to assist in managing and concealing wires at the workstation. If data storage, whether it’s incorporated into each employee’s workstation or housed in a large on-premises drive, is creating a space deficit, a cloud solution can reduce the amount of in-house storage needed to maintain operations.

Provide Spaces to Collaborate

If your business needs to keep its lines clear to contact clients, limiting the availability of VoIP communication, or if a face-to-face conversation is simply the more effective option when it comes to collaborating on a project, it is best to have a space dedicated to communal work. This can be as simple as a large table set aside for groups to utilize, or as complex as mobile workstations and adjustable equipment. A highly effective approach to encouraging positive, organized group work is a concept known as a war room.

A war room is simply a dedicated space designed to engage the spatial memory of those using it. By putting a certain piece of information in a certain space, it becomes easier to remember. By filling a room with whiteboards (or even rolling whiteboards) and movable furniture, you create the ideal space for a group to meet and create a plan that can be referenced and adjusted as needed.

Prepare for the Worst

If disaster struck your office, be it fire, flood, or failure of some essential equipment, would you still have a way to safely access your data in order to continue your operations? These circumstances, along with any others that would qualify as a disaster, are why one of your most important office setup considerations should be completely removed from the office. To fully protect your data, the most advisable course of action is to use an off-premises, isolated backup solution that can restore your data, should it ever be lost.

Contact Us

While many considerations are totally yours to act upon when setting up a workspace, JDL Group can provide the expertise to be sure any of your technical systems will meet the very high standards you need them to reach. Give us a call at 1-(844) 493-0015 for help with any of your technology needs.

Helpful Suggestions to Improve Password Security

Passwords are important for any online account (and for most accounts in general). Sometimes they might feel like inconveniences, but it’s crucial to remember that these passwords are often the first line of defense, if not the only line of defense, that stands between your data and hackers. We’ll discuss ways that you can augment password security with other powerful measures.

There are two major ways that you can improve password security; two-factor authentication and password managers.

Two-Factor Authentication

2FA provides organizations and users with secondary credentials that can protect their network or online accounts. This type of protection can come in the form of an SMS message, a phone call, or an email sending you a secondary credential. You then enter this code into the app or service, and since you know without a doubt that only you could have access to this code, you can practically guarantee that you’re the only one accessing your account.

Basically, the biggest way this helps your organization is by making it as hard as possible for hackers to infiltrate your network and company accounts. When you involve devices like smartphones with two-factor authentication, you make it much more difficult for hackers, as they would need access to two different devices rather than just one. Reach out to JDL Group and ask us about our two-factor authentication solutions.

Password Managers

A good password is often long and complex, consisting of several different types of characters, numbers, and letters. As you might expect, these types of passwords are rather difficult to remember. Plus, since you can’t (or shouldn’t) use the same password for multiple accounts, you can easily use the password for another account on accident, eventually leading to an account lockout. This is both frustrating and unnecessary. Alternatively, you can keep track of your passwords using a password manager, allowing you to use complex passwords without any problems.

An enterprise-level password manager from JDL Group can allow your organization to take advantage of complex passwords. Your passwords are stored in a secure encrypted database that shields them from hackers. Furthermore, you only pull the passwords as they are needed. There’s no better way to take advantage of complex passwords, as the password manager will keep track of multiple account credentials without you having to remember them.

Contact Us

JDL Group can help your business with all of its password managing needs. To learn more, reach out to us at 1-(844) 493-0015.

Passwords are important for any online account (and for most accounts in general). Sometimes they might feel like inconveniences, but it’s crucial to remember that these passwords are often the first line of defense, if not the only line of defense, that stands between your data and hackers. We’ll discuss ways that you can augment password security with other powerful measures.

There are two major ways that you can improve password security; two-factor authentication and password managers.

Two-Factor Authentication

2FA provides organizations and users with secondary credentials that can protect their network or online accounts. This type of protection can come in the form of an SMS message, a phone call, or an email sending you a secondary credential. You then enter this code into the app or service, and since you know without a doubt that only you could have access to this code, you can practically guarantee that you’re the only one accessing your account.

Basically, the biggest way this helps your organization is by making it as hard as possible for hackers to infiltrate your network and company accounts. When you involve devices like smartphones with two-factor authentication, you make it much more difficult for hackers, as they would need access to two different devices rather than just one. Reach out to JDL Group and ask us about our two-factor authentication solutions.

Password Managers

A good password is often long and complex, consisting of several different types of characters, numbers, and letters. As you might expect, these types of passwords are rather difficult to remember. Plus, since you can’t (or shouldn’t) use the same password for multiple accounts, you can easily use the password for another account on accident, eventually leading to an account lockout. This is both frustrating and unnecessary. Alternatively, you can keep track of your passwords using a password manager, allowing you to use complex passwords without any problems.

An enterprise-level password manager from JDL Group can allow your organization to take advantage of complex passwords. Your passwords are stored in a secure encrypted database that shields them from hackers. Furthermore, you only pull the passwords as they are needed. There’s no better way to take advantage of complex passwords, as the password manager will keep track of multiple account credentials without you having to remember them.

Contact Us

JDL Group can help your business with all of its password managing needs. To learn more, reach out to us at 1-(844) 493-0015.

Scams to Look Out for and What You Can Do to Prevent Them

There’s no question that cybersecurity is an important part of managing a business, especially with so much technology in your office. Yet, the real challenge comes from making sure that your employees know and understand best practices, and are willing to adhere to them. Here are some easy ways that you can help your employees understand just how important IT security really is.

Change Passwords Frequently

Password security is a big problem for both the commercial and domestic computer user. Too often you see stories about users having passwords like “password” or “123456.” To help your team avoid this, create a handout that has the following best practices on it:

  • Make your passwords long (at least 16 characters). The longer, the better, as this makes the passwords more difficult to guess.
  • Make your passwords complex. Use a plethora of special characters, numbers, and both upper and lower-case letters.
  • Never use the same password twice. When a hacker steals a password, they may try to use it on other related accounts.

Of course, a password manager makes these tips much easier to accomplish; particularly one that allows you to share passwords across your organization’s network. You can group together users and distribute credentials as they’re needed, synced in real time to their devices. As a bonus, you can use complex passwords without the frustrations of forgetting and remembering them.

Watch Out for Spam

Hackers will often spread spam in the hopes that someone will slip up and offer important credentials or personally-identifiable information via email or phone call. We’ve outlined a couple of common spam situations below, so that you know what to look for:

  • A big congratulations: If you get an email saying that you’ve won the lottery or a big winner who needs to claim the prize, you can disregard it as spam. In general, if something is urging for immediate action, you might want to think twice about what it is.
  • Fake law enforcement threats: Hackers know that people are intimidated by the authorities, so they will create messages claiming to be from the FBI or local law enforcement. They will then declare that you have done something wrong and that there is a fine. Messages like this use fear against you, so be careful not to fall into the trap.
  • Spear phishing tactics: These are tactics in which hackers will target specific users and tailor their attacks to the individual. Details to look for could include customized phone numbers, addresses, and personal information regarding their schedule or workplace. Since the attacks don’t look like generic spam, they can fool users.
  • Whaling schemes: These are top-tier social engineering threats that almost don’t classify as spam due to how dangerous they are. Whaling schemes, or CEO fraud, is when a hacker impersonates the business owner in an attempt to get financial departments to wire transfer funds to offshore bank accounts. Look for inconsistencies with email addresses, or simply ask the one who has sent the message, if it’s a real request or not.

Many of the above email threats can be mitigated with an enterprise-level spam blocking solution. Spam blocking keeps suspicious messages from hitting your inbox in the first place, which increases the chances that your employees won’t see them at all. However, there are still some that might manage to squeeze past filters. Therefore, the only real way to prevent these problems is by taking proactive security measures.

To learn more about cybersecurity, reach out to JDL Group at 1-(844) 493-0015.

There’s no question that cybersecurity is an important part of managing a business, especially with so much technology in your office. Yet, the real challenge comes from making sure that your employees know and understand best practices, and are willing to adhere to them. Here are some easy ways that you can help your employees understand just how important IT security really is.

Change Passwords Frequently

Password security is a big problem for both the commercial and domestic computer user. Too often you see stories about users having passwords like “password” or “123456.” To help your team avoid this, create a handout that has the following best practices on it:

  • Make your passwords long (at least 16 characters). The longer, the better, as this makes the passwords more difficult to guess.
  • Make your passwords complex. Use a plethora of special characters, numbers, and both upper and lower-case letters.
  • Never use the same password twice. When a hacker steals a password, they may try to use it on other related accounts.

Of course, a password manager makes these tips much easier to accomplish; particularly one that allows you to share passwords across your organization’s network. You can group together users and distribute credentials as they’re needed, synced in real time to their devices. As a bonus, you can use complex passwords without the frustrations of forgetting and remembering them.

Watch Out for Spam

Hackers will often spread spam in the hopes that someone will slip up and offer important credentials or personally-identifiable information via email or phone call. We’ve outlined a couple of common spam situations below, so that you know what to look for:

  • A big congratulations: If you get an email saying that you’ve won the lottery or a big winner who needs to claim the prize, you can disregard it as spam. In general, if something is urging for immediate action, you might want to think twice about what it is.
  • Fake law enforcement threats: Hackers know that people are intimidated by the authorities, so they will create messages claiming to be from the FBI or local law enforcement. They will then declare that you have done something wrong and that there is a fine. Messages like this use fear against you, so be careful not to fall into the trap.
  • Spear phishing tactics: These are tactics in which hackers will target specific users and tailor their attacks to the individual. Details to look for could include customized phone numbers, addresses, and personal information regarding their schedule or workplace. Since the attacks don’t look like generic spam, they can fool users.
  • Whaling schemes: These are top-tier social engineering threats that almost don’t classify as spam due to how dangerous they are. Whaling schemes, or CEO fraud, is when a hacker impersonates the business owner in an attempt to get financial departments to wire transfer funds to offshore bank accounts. Look for inconsistencies with email addresses, or simply ask the one who has sent the message, if it’s a real request or not.

Many of the above email threats can be mitigated with an enterprise-level spam blocking solution. Spam blocking keeps suspicious messages from hitting your inbox in the first place, which increases the chances that your employees won’t see them at all. However, there are still some that might manage to squeeze past filters. Therefore, the only real way to prevent these problems is by taking proactive security measures.

To learn more about cybersecurity, reach out to JDL Group at 1-(844) 493-0015.

3 Compelling Reasons Why Your Business Should Move to the Cloud

Businesses are turning to the cloud because it’s designed to make operations easier and save them money. In light of these benefits, organizations that have yet to move to the cloud may be missing out on some serious advantages by continuing to do IT the hard way. If you’re still unsure about the cloud, then consider how these three features of cloud computing can change how you do business.

The Cloud Takes the Burden Off of Running an In-House Network

A business that hosts their data and IT infrastructure in-house is in charge of overseeing every aspect of maintaining their network. This includes everything from putting out fires when things go wrong to procuring new equipment. For many organizations, what makes this responsibility challenging is the obvious fact that they’re not an IT company. However, by owning all of this equipment an organization essentially has to take on some very technical responsibilities requiring professional knowledge.

The advantage of hosting your data and applications in the cloud is that you’re essentially outsourcing this responsibility to a cloud provider whose sole job is to oversee and protect your data. This frees up resources to better invest in your business goals, and gives you peace of mind that your data is being handled by professionals so that nothing is being overlooked.

Cloud Offers Flexibility

Today’s business environment makes accessing your work while on the go practically a necessity, and hosting your data can prove to be a complex endeavor when sharing files and information internationally. ITProPortal explains, “Global expansion has increased the need for international data centers, especially as security and privacy concerns lead to strict regulations that vary from country to country… Cloud computing with an established cloud partner with physical data centers across multiple geographies means your data can ‘live’ in just about any jurisdiction, and mitigates this problem.”

Plus, providing your workforce with anytime, anywhere access to their important files along with the ability to collaborate on projects in real-time is a huge bonus that will boost the productivity efforts of your business.

The Cloud is Secure

In the early years of cloud computing, one of the loudest arguments against the cloud was that it couldn’t be trusted because you’re essentially handing over sensitive data to a third party provider with unproven security protocols. However, with the rise of cloud computing in recent years, the public cloud option has undergone security upgrades by leaps and bounds and the data centers hosting your data have vast resources to commit to the security of your data–resources that organizations lack. Therefore, today’s cloud options give users the security they need without having to sacrifice flexibility.

When all three of these features are considered, going with the cloud allows businesses to do much more for less. This allows organizations to better distribute their resources toward profit-making initiates, while enjoying the benefits of a professionally maintained IT infrastructure, without having to pay for an in-house IT staff.

Contact Us

To get started with cloud computing for your business, call JDL Group at 1-(844) 493-0015.

Businesses are turning to the cloud because it’s designed to make operations easier and save them money. In light of these benefits, organizations that have yet to move to the cloud may be missing out on some serious advantages by continuing to do IT the hard way. If you’re still unsure about the cloud, then consider how these three features of cloud computing can change how you do business.

The Cloud Takes the Burden Off of Running an In-House Network

A business that hosts their data and IT infrastructure in-house is in charge of overseeing every aspect of maintaining their network. This includes everything from putting out fires when things go wrong to procuring new equipment. For many organizations, what makes this responsibility challenging is the obvious fact that they’re not an IT company. However, by owning all of this equipment an organization essentially has to take on some very technical responsibilities requiring professional knowledge.

The advantage of hosting your data and applications in the cloud is that you’re essentially outsourcing this responsibility to a cloud provider whose sole job is to oversee and protect your data. This frees up resources to better invest in your business goals, and gives you peace of mind that your data is being handled by professionals so that nothing is being overlooked.

Cloud Offers Flexibility

Today’s business environment makes accessing your work while on the go practically a necessity, and hosting your data can prove to be a complex endeavor when sharing files and information internationally. ITProPortal explains, “Global expansion has increased the need for international data centers, especially as security and privacy concerns lead to strict regulations that vary from country to country… Cloud computing with an established cloud partner with physical data centers across multiple geographies means your data can ‘live’ in just about any jurisdiction, and mitigates this problem.”

Plus, providing your workforce with anytime, anywhere access to their important files along with the ability to collaborate on projects in real-time is a huge bonus that will boost the productivity efforts of your business.

The Cloud is Secure

In the early years of cloud computing, one of the loudest arguments against the cloud was that it couldn’t be trusted because you’re essentially handing over sensitive data to a third party provider with unproven security protocols. However, with the rise of cloud computing in recent years, the public cloud option has undergone security upgrades by leaps and bounds and the data centers hosting your data have vast resources to commit to the security of your data–resources that organizations lack. Therefore, today’s cloud options give users the security they need without having to sacrifice flexibility.

When all three of these features are considered, going with the cloud allows businesses to do much more for less. This allows organizations to better distribute their resources toward profit-making initiates, while enjoying the benefits of a professionally maintained IT infrastructure, without having to pay for an in-house IT staff.

Contact Us

To get started with cloud computing for your business, call JDL Group at 1-(844) 493-0015.